Terms & conditions

These Terms govern the use of the website villacangallo.it and any other agreement or legal relationship with the Owner in a binding manner. Users are invited to read this document carefully.

General Information

• Service Owner: Beatrice Tarizzo
• Address: Via frazione Campodonico 30, Chiavari 16043 (GE), Italy
• Email: info@villacangallo.it
• Phone: +39 377 0968431
• Tax Code: TRZBRC92D63C621X

At a Glance

• Please note that certain provisions of these Terms may only apply to specific categories of Users. In particular, some provisions may apply only to Consumers or only to Users who are not acting as Consumers. Such limitations are always explicitly mentioned in each affected clause. In the absence of such mention, the clauses apply to all Users.

Specific Conditions for Rental

These conditions specifically apply to the rental process of the apartments through the villacangallo.it website and include important details regarding the use of spaces, key management, check-in and check-out details, and pet policies.

1 Rental Property and Keys
(1) The tenant must observe the following house rules:
The tenant may bring a pet with the Owner’s consent. The rental property is non-smoking, and smoking is prohibited inside. Check-out must be conducted according to the rules indicated during the booking process.
(2) The rental property is fully equipped and furnished. Towels and bed linens are included in the cleaning fee.
(3) During the rental period, the tenant is entitled to use the equipment/furniture present in the apartment, keeping them in the same condition.
(4) Upon check-in, the tenant receives the keys to the apartment for the entire rental period. There may be instructions for self-check-in as communicated by the Owner.

2 Rental Period, Arrival, and Departure
The rental property is leased to the Tenant for up to 28 days.
Check-in time is from 3:00 PM to 7:00 PM. If previously agreed with the Owner, the Tenant can access the property independently after 7:00 PM through self-check-in.
Check-out is by 10:00 AM. Depending on received bookings, the Owner and Tenant can exceptionally agree on a late check-out time.
Before departure, the tenant must ensure to:
Leave the apartment in good condition
Turn off all lights
Turn off air conditioners
Close the windows
Empty the trash can
Empty the refrigerator
Clean the used dishes and utensils

3 Rental Price and Payment Methods
(1) The costs of electricity, water, Wi-Fi, and heating are included in the rental fee.
(2) If the tenant opts for bank transfer, the rent is payable as follows:
A deposit of 100% of the rent via bank transfer
The security deposit of €300 must be paid in cash upon arrival and will be fully refunded upon departure, provided the furniture and equipment are left in the same condition found. In case of damage, the deposit will be withheld until the repair invoice is issued to the Tenant. This invoice must be sent to the tenant by the Owner within 14 days of the check-out date.
(3) If the tenant is more than 7 days late in making the above payments, the owner has the right to terminate the contract immediately and without notice and to rent the property to someone else.

4 Cancellation and Early Termination
(1) Termination policy:
– Up to 20 days before the rental period: 100% refund of the deposit
– Between 20 days and 10 days: 50% refund of the deposit
– Between 10 days and the check-in date: the entire deposit will be retained
(2) If the tenant terminates the stay early, the full rental price must still be paid.

5 Tenant’s Responsibilities and Obligations
The tenant is held responsible for the actions of other people within the building, caused by himself or his companions. The tenant is not allowed to move the apartment’s furniture.
The rental property includes furniture and other contents that must be treated with the utmost care.
The tenant is responsible for all damaged goods, property damage, or anything else related to the property, caused by himself or his accompanying guests. In the event of damage, the Owner must be immediately notified. Defects found before or during the rental period must be immediately reported to the Owner.
Pets are allowed with the Owner’s consent.
The tenant must not allow unknown people to enter the building.
The tenant must not leave garbage outside, near the apartment door, but use the appropriate bins in front of the house.

6 Contract Text and Clause
(1) Changes and modifications to the rental terms and conditions must be made in writing.
(2) In the event of inoperative or impracticable legal requirements, the parties should reach an agreement that comes as close as possible to the economic objectives they previously sought to achieve.
(3) These terms and conditions will be governed by Italian law, and the exclusive jurisdiction will be the Court of Brescia (Italy) for any action or proceeding arising out of or related to this contract.

Terms of Use

Unless otherwise specified, the conditions of use of this Application set out in this section have general validity. Additional conditions of use or access applicable in particular situations are expressly indicated in this document. By using this Application, the User declares to meet the following requirements:

• There are no restrictions related to Users regarding whether they are Consumers or Professional Users;

Cancellation and Refund Policy

In case of cancellation of a booking made through this Application, the User is entitled to a refund of the amount paid, net of any fees. The cancellation request must be sent to the Owner via email at info@studiogiadaburatti.it or by phone at +39 035 442 8113, at least 48 hours before the scheduled visit date. The refund will be processed within 10 business days from the date of acceptance of the cancellation request. This refund right applies exclusively to bookings made through the website and does not affect rights provided by the law regarding the right of withdrawal.

Registration

To use the Service, the User can open an account by providing all the required and accurate information. It is not possible to use the Service without opening a User account. It is the Users’ responsibility to keep their login credentials secure and confidential. To this end, Users must choose a password corresponding to the highest security level available on this Application. By creating an account, the User agrees to be fully responsible for all activities carried out with their login credentials. Users must inform the Owner immediately and unequivocally using the contact details provided in this document if they believe their personal information, such as the User account, login credentials, or personal data, has been breached, unlawfully disseminated, or stolen.

Account Closure

The User is free to close their account and cease using the Service at any time, following this procedure:

• Contacting the Owner at the contact details provided in this document.

Account Suspension and Deletion

The Owner reserves the right to suspend or delete a User’s account at any time at its discretion and without notice if it deems it inappropriate, offensive, or contrary to these Terms. The suspension or deletion of the account does not entitle the User to any compensation, refund, or indemnity. The suspension or deletion of an account due to the User’s fault does not exempt the User from paying any applicable fees or prices.

Content on this Application

Unless otherwise specified or clearly recognizable, all content available on this Application is owned or provided by the Owner or its licensors. The Owner takes the utmost care to ensure that the content available on this Application does not violate applicable law or third-party rights. However, it is not always possible to achieve this result. In such cases, without prejudice to legally exercisable rights and claims, Users are kindly requested to direct related complaints to the contact details specified in this document.

Rights to Content on this Application

The Owner expressly holds and reserves all intellectual property rights to the aforementioned content. Users are not authorized to use the content in any way that is not necessary or implied in the correct use of the Service. In particular, but without exclusion, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring/alienating to third parties, or creating derivative works from the content available on this Application, or allowing third parties to undertake such activities through their User account or device, even unknowingly. Where expressly indicated on this Application, the User is authorized to download, copy, and/or share certain content available on this Application exclusively for personal and non-commercial purposes, provided that the attribution of authorship of the work and any other relevant circumstance required by the Owner is observed. The limitations and exclusions provided by copyright law remain in place.

Access to External

Resources

Through this Application, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability. The conditions applicable to resources provided by third parties, including those applicable to any content licenses, are determined by the third parties themselves and governed by the relevant terms and conditions or, in their absence, by law.

Permitted Use

This Application and the Service may be used only for the purposes for which they are offered, according to these Terms and applicable law. It is the User’s sole responsibility to ensure that the use of this Application and/or the Service does not violate the law, regulations, or third-party rights. Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests, including denying the User access to this Application or the Service, terminating contracts, reporting any censurable activity performed through this Application or the Service to the competent authorities – such as judicial or administrative authorities – whenever the User engages in or there is a suspicion that they engage in:

• violations of laws, regulations, and/or the Terms;
• infringements of third-party rights;
• acts that may significantly prejudice the legitimate interests of the Owner;
• offenses to the Owner or a third party.

TERMS AND CONDITIONS OF SALE

Provision of Personal Data

To access or receive some of the Products provided through this Application as part of the Service, Users may be required to provide their personal data as indicated on this Application.

Paid Products

Some of the Products offered on this Application as part of the service are paid. The fees, duration, and conditions applicable to the sale of such Products are described below and in the respective sections of this Application.

Product Description

Prices, descriptions, and availability of Products are specified in the respective sections of this Application and are subject to change without notice. Although the Products on this Application are presented with the highest accuracy technically possible, the representation on this Application by any means (including, as applicable, graphic materials, images, colors, sounds) is to be understood as a mere reference and does not imply any guarantee regarding the characteristics of the purchased Product. The characteristics of the selected Product will be specified during the purchase procedure.

Purchase Procedure

Every step, from choosing the product to placing the order, is part of the purchase procedure. The purchase procedure includes the following steps:

• Users are asked to choose the desired Product and check their purchase selection.
• After reviewing the visible information in the purchase selection, Users can place the order by submitting it.

Order Submission

Order submission entails the following:

• Sending the order by the User creates a contract and gives rise to the User’s obligation to pay the price, taxes, and any additional charges and expenses, as specified on the order page.
• If the purchased Product requires an action by the User, such as providing information or personal data, specifications, or particular requests, submitting the order also constitutes the User’s obligation to cooperate accordingly.
• Once the order is submitted, Users will receive a confirmation of order receipt.

All notifications related to the above purchase procedure will be sent to the email address provided by the User for this purpose.

Prices

During the purchase procedure and before order submission, Users are duly informed of all fees, taxes, and costs (including any shipping costs) that will be charged to them. Prices on this Application:

• depending on the section the User is consulting, include all applicable fees, taxes, and costs or are indicated excluding applicable fees, taxes, and costs.

Payment Methods

Details about accepted payment methods are highlighted during the purchase procedure. Some payment methods are subject to additional conditions or fees. Detailed information is provided in the respective section of this Application. All payments are handled independently by third-party services. Therefore, this Application does not collect payment-related data – such as credit card numbers – but receives a notification once the payment is successful. To receive further information on the processing of personal data and related rights, the User can refer to the privacy policy of this Application. If a payment made with one of the available methods fails or is rejected by the payment service provider, the Owner is not obligated to execute the order. If the payment is unsuccessful, the Owner reserves the right to claim any costs or damages incurred from the User.

Reservation of Use Rights

Until the Owner receives full payment of the purchase price, the User does not acquire the use rights of the ordered Products.

Legal Warranty of Conformity for Digital Products under EU Law

Under European law, for a minimum period of 2 years from delivery or, in the case of Digital Products provided continuously for more than 2 years, for the entire supply period, the seller guarantees the conformity of the Digital Products supplied to Consumers. If Users act as European Consumers, the legal warranty of conformity applies to the Digital Products available on this Application in accordance with the laws of the country where they habitually reside. The national laws of that country may grant Users broader rights.

Limitation of Liability and Indemnification

Unless otherwise specified or agreed with Users, the Owner’s liability for damages related to the performance of the Agreement will be excluded, limited, and/or reduced to the maximum extent permitted by applicable law.

Indemnification

The User agrees to indemnify and hold harmless the Owner and its subsidiaries, affiliates, officers, agents, co-branders, partners, and employees to the extent permitted by law from any claim or demand – including, without limitation, legal fees and costs – made by any third party due to or in connection with conduct in violation of these Terms, third-party rights, or applicable law, conducted in connection with the use of the Service and attributable to the User, their affiliates, officers, agents, co-branders, partners, and employees, negligently. The foregoing also applies to any claims made by third parties (including, by way of example, the Owner’s customers) against the Owner in relation to the Digital Products provided by the User, such as, for example, claims on compliance.

Limitation of Liability for User Activities on this Application

Unless otherwise specified and subject to applicable legal provisions, any compensation claims against the Owner (or any person, whether natural or legal, acting on its behalf) are excluded. The foregoing does not limit the Owner’s liability for death, personal injury, or physical or mental integrity, damages resulting from the breach of essential contractual obligations, such as those strictly necessary to achieve the contract’s purpose, and/or damages caused by willful misconduct or gross negligence, provided that the User’s use of this Application has been appropriate and correct. Unless the damages were caused by willful misconduct or gross negligence or affect life and/or personal, physical, or mental integrity, the Owner is liable only to the extent of typical damage for the type of contract and foreseeable at the time of conclusion.

Common Provisions

No Implicit Waiver

The Owner’s failure to exercise any legal right or claim arising from these Terms does not constitute a waiver thereof. No waiver can be considered final regarding a specific right or any other right.

Service Interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates, or any other changes, providing appropriate notice to Users. To the extent permitted by law, the Owner reserves the right to suspend or completely terminate the Service. In case of termination of the Service, the Owner will endeavor to allow Users to extract their Personal Data and information and will respect Users’ rights regarding continued use of the product and/or compensation, according to legal provisions. Additionally, the Service may be unavailable due to causes beyond the Owner’s reasonable control, such as force majeure (e.g., infrastructure failures, blackouts, etc.).

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell, or exploit this Application or the Service in whole or in part without the Owner’s prior written consent, expressed directly or through a legitimate resale program.

Privacy Policy

Information on the processing of Personal Data is contained in the privacy policy of this Application.

Intellectual Property

Without prejudice to any more specific provisions contained in the Terms, intellectual and industrial property rights, such as copyrights, trademarks, patents, and models relating to this Application, are exclusively owned by the Owner or its licensors and are protected under applicable law and international treaties. All trademarks – denominative or figurative – and any other distinctive sign, company name, service mark, illustration

, image, or logo appearing in connection with this Application are and remain the exclusive property of the Owner or its licensors and are protected under applicable law and international treaties.

Changes to Terms

The Owner reserves the right to modify the Terms at any time. In such cases, the Owner will inform Users of the changes. The changes will take effect concerning the User from the moment communicated to the User.

Continued use of the Service implies acceptance of the updated Terms by the User. If the User does not wish to accept the changes, they must cease using the Service and may terminate the Agreement.

The previous version will continue to govern the relationship until the User accepts the changes. Such a version can be requested from the Owner. If required by law, the Owner will notify Users in advance of the effective date of the modified Terms.

Assignment of Contract

The Owner reserves the right to transfer, assign, dispose of, novate, or subcontract individual or all rights and obligations under these Terms, having regard to the Users’ legitimate interests. The provisions related to the modification of these Terms apply. The User is not authorized to assign or transfer their rights and obligations under the Terms without the Owner’s written consent.

Contacts

All communications regarding the use of this Application must be sent to the contact details indicated in this document.

Severability Clause

If any provision of these Terms should be or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision does not affect the validity of the remaining provisions, which remain valid and enforceable.

USA Users

Any invalid or unenforceable provision will be interpreted and adapted to the extent necessary to make it valid, enforceable, and consistent with its original purpose. These Terms constitute the entire agreement between the User and the Owner concerning the regulated subject matter and supersede any other communication, including any prior agreements, between the parties regarding the regulated subject matter. These Terms will be implemented to the fullest extent permitted by law.

European Users

If a provision of these Terms should be or become null, invalid, or ineffective, the parties will make efforts to find an amicable, valid, and effective substitute provision. In case of no agreement as mentioned above, if permitted or provided by applicable law, the null, invalid, or ineffective provision will be replaced by applicable legal provisions. Without prejudice to the foregoing, the nullity, invalidity, or ineffectiveness of a specific provision of these Terms does not entail the nullity of the entire Agreement unless the null, invalid, or ineffective provisions are essential or of such importance that the parties would not have concluded the contract if they had known that the provision would be invalid, or in cases where the remaining provisions would result in an excessive and unacceptable burden on one of the parties.

Applicable Law

The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document, regardless of conflict of law rules.

Prevailing National Law

However, regardless of the foregoing, if the law of the User’s country provides a higher level of consumer protection, such higher level of protection prevails.

Jurisdiction

The exclusive jurisdiction to hear any dispute arising from or in connection with the Terms lies with the court of the place where the Owner is established, as indicated in the relevant section of this document.

Exception for European Consumers

The foregoing does not apply to Users acting as European Consumers or Consumers located in the United Kingdom, Switzerland, Norway, or Iceland.

Dispute Resolution

Amicable Settlement of Disputes

Users may report any disputes to the Owner, who will try to resolve them amicably. While Users’ right to take legal action remains unaffected, in case of disputes related to the use of this Application or the Service, Users are kindly requested to contact the Owner at the contact details provided in this document. The User can address a complaint to the Owner’s email address indicated in this document, including a brief description and, if applicable, order, purchase, or account details. The Owner will process the request without undue delay and within 5 days of its receipt.